---
title: Contact Rankscale - Rankscale
url: https://rankscale.ai/contact
description: "How to reach Rankscale: email, support for the product and the API, our company address in Vienna, and where to find legal and privacy information."
---

We now support Meta Muse Spark. [Track your Spark prompts](/features/ai-rank-tracker/meta-muse-spark)

# Contact Rankscale

The quickest way to reach Rankscale is by email. Write to info@rankscale.ai for sales, partnerships, press and general questions, and to support@rankscale.ai for help with your account, the API or the MCP server.

## Email

General questions, sales, partnerships and press: info@rankscale.ai. Account, API and MCP server support: support@rankscale.ai.

- [info@rankscale.ai](mailto:info@rankscale.ai)

- [support@rankscale.ai](mailto:support@rankscale.ai)

## Using the API or the MCP server

The documentation answers most integration questions: the endpoints, the permission scopes of the MCP server, and the rules for versioning, errors and rate limits. If something is unclear, write to support and include the X-Request-Id header from the response you are asking about.

- [API](/api)

- [MCP documentation](/docs/mcp)

## Company address

Rankscale GmbH, Untere Viaduktgasse 10/6, 1030 Vienna, Austria.

- [Imprint with the full company details](/imprint)

## Partners and press

Agencies can apply for the agency directory, and the affiliate program has its own page. Logos and brand assets for press are in the media kit.

- [Agency directory](/agency-directory)

- [Affiliate program](/affiliate-program)

- [Media kit](/media-kit)

## Legal and privacy

How we handle personal data and the terms that apply to Rankscale are published in full.

- [Privacy policy](/privacy)

- [Terms of use](/terms)

- [About Rankscale](/about)

## For an optimal online experience

We and our partners use technologies such as cookies to store and access information on your device to analyze site traffic, improve our service, and measure the performance of our marketing. You can accept all cookies, manage your preferences, or decline non-essential cookies. You can change your choice at any time from the Privacy Policy page.

[Privacy Policy](https://rankscale.ai/privacy) ([md](https://rankscale.ai/privacy.md))

[Terms of Use](https://rankscale.ai/terms) ([md](https://rankscale.ai/terms.md))

[Imprint](https://rankscale.ai/imprint) ([md](https://rankscale.ai/imprint.md))